Murmansk region, Kirovsk, st. Parkovaya, 3a

Privacy policy

1. GENERAL PROVISIONS
1.1. This Policy is carried out by POWDER LLC (hereinafter referred to as the Hotel) in relation to the data of Users collected on the site www.powderhotel.ru (hereinafter referred to as the Site) and other resources associated with the Hotel’s website that contain a link to this Policy, as well as in the process of communicating with guests or providing services to the Hotel (hereinafter referred to as the Services).
1.2. By providing Personal and Other data, the Website User agrees to the rules and conditions of this Policy, otherwise he (she) is obliged to refrain from using the Services and (or) the Hotel Website.
1.3. This Policy does not control and is not responsible for third-party sites to which the User can click on the links available on the Site. On such sites, the User may collect or request other personal information, as well as other actions may be performed.
1.4. The site does not verify the accuracy of personal information provided by users, and does not monitor their legal capacity.
1.4.1. The Site Administration proceeds from the fact that the User provides reliable and sufficient personal information on issues proposed in the forms of this resource, and maintains this information up to date.
1.5. If the User provides any Personal Data of other people when using the Site and (or) the Services of the Site, the User confirms that he has the right to this and has received permission to use the Personal Data of another person, including the provision of this information to the Site Administration in compliance with this Policy.
1.6. This Policy is developed and applied in accordance with and on the basis of Federal Law of July 27, 2006 No. 152-FZ “On Personal Data”.

2. USED TERMS AND DEFINITIONS
2.1. Personal data – any information relating directly or indirectly to a specific or determinable natural person, including:
2.1.1. Name, gender, home and work address, phone number and email address, company name, date and place of birth, citizenship, passport, visa and other identification documents issued by government bodies.
2.1.2. Information about accommodation, including the names of the hotels in which the User has stayed, dates of arrival and departure, purchased goods and services, special requests, information about preferences in relation to service.
2.1.3. Dialed phone numbers.
2.1.4. Credit and debit card numbers.
2.1.5. Data of personal accounts, profiles and passwords.
2.1.6. Information about the employer and other relevant information if the User is an employee of a company of a corporate client, supplier or any other business partner (for example, travel agent or event organizer).
2.1.7. Image of user in profile.
2.1.8. Social network account identifier or user identifier, IP address of the User, etc.
2.1.9. Information about geolocation, the type of equipment and software used.
2.2. Personal data processing – any action (operation) or a set of actions (operations) performed using automation tools or without using such tools with Personal data, including collection, recording, systematization, accumulation, storage, updating (updating, changing), retrieval, use, transfer (distribution, provision, access), depersonalization, blocking, deletion, destruction of personal data.
2.3. Ways to obtain Personal Data – actions involving:
2.3.1. Receiving Personal Data using online services;
2.3.2. Receiving Personal Data using offline services;
2.3.3. Receiving Personal Data from other sources, including from the partner companies of the Hotel.

3. OBJECTIVES OF COLLECTING AND PROCESSING PERSONAL DATA
3.1. The Site collects and stores only those Personal Data that is necessary for the provision of services and (or) the sale of goods (s) and (or) the provision of other values ​​for visitors to the Site.
3.2. The User’s personal information can be used for the following purposes:
3.2.1. Communication with the User, including sending notifications, requests and information regarding the use of the Site, the provision of services, as well as processing requests and applications from the User;
3.2.2. Advertising nature associated with the activities of the Site and the Hotel (offers on living conditions, special prices, etc.);
3.2.3. Inclusion of information about the User in the loyalty programs of the Hotel, accounting for personal requests and needs of the User;
3.2.4. Analysis, compilation and synthesis of information in order to improve the mechanisms for the sale and provision of services by the Site and the Hotel.

4. PROCESSING PERSONAL DATA
4.1. The site stores users personal information in accordance with the internal regulations of specific services and the legislation of the Russian Federation.
4.2. With regard to the User’s personal information, its confidentiality is maintained, except for cases when the User voluntarily provides information about himself for general access to an unlimited number of people.
4.3. The Site Administration has the right to transfer the User’s personal information to third parties in the following cases:
4.3.1. The user has expressed his consent to such actions;
4.3.2. The transfer is necessary within the framework of the User’s use of a particular site, or for the provision of goods and (or) the provision of services to the User;
4.3.3. The transfer is provided for by Russian or other applicable legislation within the framework of the procedure established by law;
4.3.4. In order to ensure the protection of the legitimate rights and interests of the Hotel.
4.3.5. At the request of law enforcement agencies in the manner prescribed by law.
4.4. The User agrees that the Administration of the Site has the right at any time at its discretion to destroy the existing personal data of the User without prior notice to the User about this.

5. USER CHANGE OF PERSONAL DATA
5.1. The user can at any time change (update, supplement) the personal information provided by him (her) or part of it, as well as the parameters of its confidentiality, by sending an application to the administration of the Site by e-mail info@powderhotel.ru (hereinafter referred to as the Mail).
5.2. The user can at any time withdraw his consent to the processing of personal data by sending a request to the administration of the Site by mail.
5.3. The Site Administration in case of receipt from the User of the appeal provided for in clauses 5.1. and 5.2. of this Policy, is obliged to consider the User’s application within ten days, take the necessary actions and notify the User about it in the manner prescribed by law.

6. MEASURES TAKEN TO PROTECT PERSONAL DATA OF USERS
6.1. The site takes the necessary and sufficient organizational and technical measures to protect the User’s personal information from unauthorized or accidental access, destruction, alteration, blocking, copying, distribution, as well as from other illegal actions of third parties with it.

7. PROCEDURE FOR CHANGE AND ADDITION OF PRIVACY POLICY
7.1. The Site Administration has the right to make changes and additions to this Policy unilaterally and without prior notice to the User. When making changes and additions to the Policy in its current version, the date of the last update is indicated. The new version of the Policy comes into force from the moment it is posted on the Site, unless otherwise provided by the new version of the Policy.

8. FEEDBACK, QUESTIONS AND SUGGESTIONS OF USERS
8.1. All questions and suggestions regarding this Policy should be sent to e-mail.