In difficult financial conditions, we decided to compensate for all spring and summer reservations, including March, when it was still possible to arrive. Refunds will be made at all rates, including non-refundable. Even in times of crisis, the convenience and comfort of guests is our priority.
For registration it is necessary to write a letter to the mail firstname.lastname@example.org indicating the name, reservation period and contact phone. We ask our guests to treat the extended return period with understanding, since the hotel was fully booked for the next two months, we have a lot of work to do, the number of returns is in the tens. We plan to complete all returns by 04/30/20.
We also ask everyone, if possible, not to cancel their reservations, but to transfer. This will help us to survive in this difficult time, keep staff, stay afloat. In gratitude, we will increase the amount of your prepayment by 15% – in the future you will be able to book a room of the best category or stay with us longer. For those who have already rescheduled their reservation, we will also increase the amount by 15%.
Together we can handle it! I hope the north will give us a chic summer, this year traveling around our native land will be very relevant.